The NCOA (National Change of Address) database contains the new address details of people who have moved house and used Australia Post’s Mail Redirection service. These details are collected when movers complete a Mail Redirection form and give express consent to Australia Post to pass on their new address details to a third party.

As a certified Australia Post partner, DCA integrates the NCOA data with our industry leading data quality services and solutions.

This identifies any addresses that need to be updated. If a mover has granted permission, via their Mail Redirection form, for Australia Post to provide their new address details, their details are supplied back to you so you can build optimal DM and eDM solutions.

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