Case Study Resources
Resource Types
Beyond Blue – A Positive New Outlook for Data Management
DCA’s Data Services team delivered Beyond Blue’s data migration on time and in budget—and in their database of 1.4 million contacts, our data experts were able to identify over 300,000 duplicate records.
Read MoreViva Energy Retail – Data-Driven Customer Engagement
DCA developed a custom program to link Viva Energy Australia’s customers with effective behavioural profiles, across their whole database.
Read MoreGuide Dogs WA & TAS – Better Data Drives ROI
DCA helped Guide Dogs WA & TAS identify and eliminate wastage, improve ROI, and enable proactive communication with supporters.
Read MoreCARE Australia Data Migration
CARE Australia wanted to transfer donor data to a new CRM, but were aware of the dangers of self-managed data migrations. Discover how DCA helped CARE achieve holistic donor care and open up new avenues for campaign success—without the risks.
Read MoreCatholic Mission Data Enhancement
Catholic Mission wanted to reactivate disengaged supporters in the most empathetic and sensitive possible way. DCA helped Catholic Mission identify deceased supporters and improve date of birth data in their CRM by 24%.
Read MoreADACAS Data Migration
ADACAS needed to modernise their slow, outdated CRM to make sure they stayed up tocontinue providing exceptional support, meet evolving organisational needs, and ensure scalability for the future.
Read MoreScripture Union Queensland Data Enrichment
Scripture Union Queensland had migrated to Salesforce after using several legacy systems across many years, and knew their large historical database was suffering from poor data quality due to the different formats and changeable management practices over time.
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